Frontdesk Report

The Frontdesk Report shows a snapshot of front-desk activity for a selected business date: arrivals, departures, in-house guests, and room status.

Having a problem?

See the main Troubleshooting page for general issues, or the Reports Overview for how to run and export reports.

Access

From the sidebar, click Report → Frontdesk.

Filter

Filter	Description
Business Date	The date to report on. Defaults to the current business date.

Summary

At the top, a summary shows:

• Arrivals count — reservations arriving on the selected date
• Departures count — reservations departing on the selected date
• In-House count — reservations currently checked in on the selected date

Report Sections

The report is divided into four sections:

Arrivals

Reservations with arrival date matching the selected business date.

Column	Description
Reservation ID	Reservation number.
Guest Name	Primary guest name.
Phone	Guest phone number.
Arrival Date	Check-in date.
Departure Date	Check-out date.
Nights	Length of stay.
Room Number	Assigned room (if any).
Room Type	Room type name.
Rate Amount	Nightly rate.
Status	Reservation status.
Type	Reservation type.
Adults	Number of adults.

Departures

Reservations with departure date matching the selected business date.

Column	Description
Reservation ID	Reservation number.
Guest Name	Primary guest name.
Room Number	Assigned room.
Room Type	Room type name.
Arrival Date	Original check-in date.
Departure Date	Check-out date.
Nights	Length of stay.
Rate Amount	Nightly rate.
Status	Reservation status.
Adults	Number of adults.

In-House

Reservations currently checked in on the selected business date (arrival ≤ date < departure).

Column	Description
Reservation ID	Reservation number.
Guest Name	Primary guest name.
Phone	Guest phone number.
Room Number	Assigned room.
Room Type	Room type name.
Arrival Date	Check-in date.
Departure Date	Expected check-out date.
Nights	Length of stay.
Rate Amount	Nightly rate.
Status	Reservation status.
Adults	Number of adults.

Room Status

Current housekeeping status of all rooms.

Column	Description
Room Number	Room number.
Room Type	Room type name.
Floor	Floor name.
FO Status	Front office status (Vacant / Occupied).
Room Status	Housekeeping status (Clean, Dirty, Inspected, Pickup, OOO, OOS).
Reservation Status	Whether the room is reserved, checked in, etc.

Export

Use the export button (if available) to download as Excel or PDF.

See also

• Front Desk — Room plan, in-house list, checked-out list.
• Reservation Report — Full reservation list with advanced filters.
• Reports Overview — How to run and export reports.