Operations Overview
Operations covers the day-to-day use of the PMS: reservations, front desk, cashiering (folio, cash register), housekeeping, night audit, and reports. Use this section to find the right screen and workflow for each task.
End-to-End Workflows
This page describes two common end-to-end workflows: check-in (from reservation to in-house) and end-of-day cashier and night audit. Use them as reference when training staff or writing local procedures.
Dashboard
The Dashboard is the home screen after login. It shows an overview of your property's status and quick links to common tasks.
Profiles
4 items
Reservations
9 items
Front Desk
4 items
Cashiering
8 items
Housekeeping
9 items
Night Audit
Night Audit is the end-of-day process that closes the business date, posts room charges, and produces audit reports. It is run once per property per business day, after all front-office and cashier activity is complete.
Reports
9 items
General
1 item
Database Manager
The Database Manager allows administrators to manage multiple hotel databases (tenants) from a single PMS installation. It is used to create, back up, restore, and delete property databases, and to switch between properties at login.
Workflows
1 item