Manager Report

The Manager Report is a consolidated daily summary for management, built from a night audit run. It shows occupancy, revenue, payments, outstanding balances, and breakdowns by transaction code, payment type, and room type.

Having a problem?

See the main Troubleshooting page for general issues, or the Reports Overview for how to run and export reports.

Access

From the sidebar, click Report → Manager Report.

Filters

Filter	Description
Audit Date	Enter a date to automatically find the latest audit run for that day.
Audit Run	Or select a specific audit run directly from the dropdown.

Either filter can be used. If both are set, the audit run takes precedence.

What the Report Shows

Summary Header

Field	Description
Audit Date	The business date of the selected audit run.
Total Rooms	Total number of rooms in the property.
Occupied Rooms	Rooms occupied on the audit date.
Vacant Rooms	Rooms not occupied.
Out of Order Rooms	Rooms marked out of order.
Occupancy %	Occupied ÷ Total rooms × 100.
Total Guests	Number of in-house guests on the audit date.
Total Arrivals	Check-ins on the audit date.
Total Departures	Check-outs on the audit date.
Total Revenue	Gross revenue posted on the audit date.
Total Payments	Total payments received.
Total Outstanding	Revenue minus payments (open balance).

Revenue Summary

Breakdown of revenue by transaction code:

Column	Description
Transaction Code	Short code and name.
Category	Transaction category (e.g. room, food, other).
Count	Number of transactions posted.
Total Amount	Gross amount posted.
Voided Amount	Amount voided.
Net Amount	Total minus voided.

Payment Summary

Breakdown of payments by payment code:

Column	Description
Payment Code	Short code and name.
Count	Number of payments.
Total Amount	Gross payments received.
Voided Amount	Amount voided.
Net Amount	Total minus voided.

Occupancy Statistics

Per room type breakdown:

Column	Description
Room Type	Name of the room type.
Total Rooms	Rooms of this type.
Occupied Rooms	Occupied rooms of this type.
Available Rooms	Available (not occupied, not OOO).
Out of Order	OOO rooms of this type.
Occupancy %	Occupancy rate for this type.
Average Rate	Average room rate for occupied rooms.
Revenue	Total revenue from this room type.
RevPAR	Revenue per available room.

Export

Use the export button (if available) to download as Excel or PDF for management review or owner reporting.

Common FAQs

Why is the report empty? Select an audit date or audit run. If no data appears, night audit may not have been run for that date, or the run may be incomplete.

Why does occupancy % show as blank? Occupancy percentage is only calculated when total rooms > 0. Ensure rooms are configured in the system.

Where does the revenue data come from? Revenue and payment data is captured during the night audit run from billing items and payments posted on that business date.

See also

• Night Audit — Run night audit; the manager report is built from audit run data.
• Trial Balance Report — Detailed debit/credit breakdown by transaction code.
• Billing Reports — Revenue and payment detail by date range.
• Reports Overview — How to run and export reports.