Using This Manual
Short guide to finding your way and using the Hotelium PMS manual.
Manual Updates
This page lists major updates to the Hotelium PMS user manual.
Troubleshooting
Common issues and what to do when something goes wrong.
Glossary
Quick reference for terms used in the Hotelium PMS manual.
Profile and Security
This page covers profile details (viewing and editing your user profile) and changing your password.
Notifications
The PMS shows notifications in the top bar via a bell icon. Use them to stay informed about housekeeping, reservations, and billing without leaving your current screen.
Roles and Permissions
What you see and can do in the PMS depends on your user permissions. Permissions are assigned by your administrator through user groups or direct user rights. This page summarises which menu areas typically require which access.
Screenshot Guide
Adding screenshots to the manual makes it easier for users to follow. This page lists recommended screenshots and where to use them. Save images under static/img/docs/ and reference them in the docs as /img/docs/.png.
Bulk Import (Excel)
Most Configuration setup lists (Transportation Types, Departments, Job Titles, Track-It Actions/Groups/Locations/Types, Countries, Cities, Districts, Nationalities, Languages, Loyalty Tiers, Postal Codes, Preferences, Inactive Reasons, Payment Types, Articles, Transaction Code Groups/Sub-Groups, Housekeeping sections/tasks/attendance/reasons, Out of Order, and more) support importing many records at once from an Excel file, instead of adding them one by one. This page explains the common workflow. Field-specific templates differ per module (see that module's page for its exact columns), but the steps are the same everywhere.
Screen Basics
Features that work the same way on every screen in Hotelium PMS: quick search, keyboard shortcuts, table column control, and appearance.