Reservations Overview
The Reservation module is used to create, view, edit, and manage guest reservations. It connects to guest profiles, rooms, rates, billing, and housekeeping.
All Reservations
The All Reservations list shows every booking. Use it to search, filter, create, edit, and manage reservations.
Arrivals
The Arrivals view shows all reservations with an arrival date on the selected date. Use it to prepare for check-ins, confirm room readiness, and process arrivals efficiently.
Departures
The Departures view shows all in-house reservations with a departure date on the selected date. Use it to prepare folios, process check-outs, and hand rooms back to housekeeping.
Waitlist
The Waitlist holds reservation requests when no suitable room or rate is available. When space opens, convert the entry to a full reservation.
Cancellations
The Cancellations view lists all cancelled reservations. Use it to review cancellation history, filter by reason or date, and manage cancellation records.
Reservation Confirmation Letter
The Reservation Confirmation Letter is a printable document sent to the guest to confirm their booking. It shows the reservation details, stay dates, room type, rate, and property contact information.
Billing (Guest Folio)
The Billing module is the full folio management workspace for a reservation. It shows all charges, payments, and folio details for a selected reservation, and lets you post charges, take payments, split or transfer items, adjust amounts, void transactions, and print folios.
Registration Form
The Registration Form (also called the registration card) is a printable guest check-in document. It contains the guest's personal details, stay information, and a signature line for the guest to sign at check-in.