Housekeeping Management
Housekeeping Management is the main housekeeping screen. It is a tabbed interface that brings together room status, tasks, lost & found, maintenance, and out-of-order management in one place.
Housekeeping Overview
The Housekeeping module is used to track room status, assign tasks, manage lost & found, maintenance, and out-of-order rooms. In the app, the main screen is Housekeeping Management, with tabs for each area.
Room Status
The Room Status tab shows the current housekeeping status of every room. Use it to see which rooms are ready to sell, need cleaning, or are out of order — and to update statuses in bulk.
Tasks
The Tasks tab is used to create, assign, update, and complete housekeeping tasks. Tasks are linked to specific rooms and assigned to housekeeping staff.
Lost & Found
The Lost & Found tab (also called Track It) is used to register found items, track their status, and record when they are returned or disposed of. It uses the Track It system which categorises items by group, type, action, and location.
Maintenance
The Maintenance tab is used to log and track maintenance tasks for rooms that are out of order. Each maintenance record is linked to an out-of-order room and assigned to engineering staff.
Out of Order
The Out of Order tab manages rooms that are taken out of sale — either fully out of order (OOO) or temporarily out of service (OOS). Out of order rooms are excluded from availability and shown with a special status in Room Status, Room Plan, and Room Chart.
Room Chart
The Room Chart gives a visual, floor-by-floor snapshot of all rooms and their current status for a selected date. It is used for quick room assignment, walk-in check-ins, and housekeeping status review.
Housekeeping Room Plan
The Housekeeping Room Plan is a calendar-style grid showing room availability and occupancy over a date range. It is used to visualise which rooms are occupied, vacant, or blocked, and to create new reservations directly from the grid.