Skip to main content

Room Status

The Room Status tab shows the current housekeeping status of every room. Use it to see which rooms are ready to sell, need cleaning, or are out of order — and to update statuses in bulk.

Having a problem?

See Housekeeping Overview for common FAQs and troubleshooting.

Access​

From the sidebar: Housekeeping → Housekeeping Management → Room Status tab.

Status Summary Cards​

At the top of the tab, summary cards show counts for each status category across all rooms. This gives a quick occupancy and cleanliness snapshot.

Room Status Values​

A room's status is actually two independent fields, shown as separate columns on this tab:

FieldValuesMeaning
Housekeeping StatusClean, Dirty, Inspected, PickupThe cleaning state of the room, set by housekeeping staff.
FO Status (Front Office)Vacant, OccupiedWhether a guest currently occupies the room — driven automatically by check-in/checkout, not manually editable here.

On the Room Chart, these two fields are combined into a single quick-glance code for display purposes only (not a stored field):

CodeMeaningDerived from
VCVacant CleanFO Status = Vacant, Housekeeping Status = Clean or Inspected
VDVacant DirtyFO Status = Vacant, Housekeeping Status = Dirty or Pickup
OCOccupied CleanFO Status = Occupied, Housekeeping Status = Clean or Inspected
ODOccupied DirtyFO Status = Occupied, Housekeeping Status = Dirty or Pickup
OOOOut of OrderAn active Out of Order record exists for the room.
OOSOut of ServiceAn active Out of Order record with Out of Service status.

Out of Order and Out of Service override the VC/VD/OC/OD codes on the Room Chart whenever an active OOO record exists for the room. When the OOO record is completed (returned to service), the room reverts to the return status set on that record.

  • Search — Filter by room number, room type name, or floor name.
  • Floor filter — Column filter in the table to show only specific floors.
  • Refresh — Reload the latest room statuses from the server.

Updating Room Status​

You can update one or multiple rooms at once:

  1. Select one or more rooms using the checkboxes in the table.
  2. Click Update Selected (N) — the count shows how many rooms are selected.
  3. In the Update Room Status modal, choose the new status:
    • Clean
    • Dirty
    • Inspected
    • Pickup
  4. Click Update Rooms. All selected rooms are updated simultaneously.
note

The update modal only shows housekeeping statuses (Clean, Dirty, Inspected, Pickup). Out of Order and Out of Service are managed from the Out of Order tab.

Table Columns​

Typical columns: Room Number, Floor, Room Type, FO Status (Front Office), Reservation Status, Housekeeping Status, Last Updated.

Integration with Front Desk​

Housekeeping status (Clean/Dirty/Inspected/Pickup) is informational for housekeeping staff — it does not block check-in or new bookings. A room does not need to be Vacant Clean to be checked in or reserved; only an active Out of Order or Out of Service record blocks a room from availability (see Out of Order).

Checking a guest in automatically sets the room's housekeeping status to Clean, regardless of its status beforehand — the system relies on housekeeping/front desk process to ensure the room is actually ready. After checkout, the room automatically becomes Vacant Dirty — housekeeping staff should update it to Clean after servicing, but this is an operational workflow rather than a system-enforced gate.

See also​