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Quick Checkout

Quick Checkout speeds up the departure process by letting you process multiple reservations in sequence — auto-posting room charges, taking payment, and checking out — without opening each folio individually.

Having a problem?

See Cashiering Overview for common FAQs and troubleshooting.

Access​

From the sidebar: Cashiering → Quick Checkout. You must complete Cash Register Login first if prompted.

What It Shows​

The Quick Checkout list shows only reservations whose departure date equals the current business date. This keeps the list focused on today's departures.

Reservations are split into two sections:

  • FIT — Individual (non-group) reservations.
  • Party / Group — Group reservations, shown under their Group No header.

Columns: Group No, Reservation No, Guest Name, Room No, Balance, Arrival Date, Departure Date.

Balance is colour-coded: red = positive (owes money), green = negative (credit/overpayment).

Filters​

Use the same filters as the Transaction screen to narrow the list:

  • Search by guest name, room number, or reservation number.
  • Status filter (default: In-House).

Checkout Actions​

Three checkout buttons at the top:

ButtonDescription
Checkout (Selected)Process only the reservations you have checked (selected via checkboxes).
Checkout Balance 0 (N)Process all reservations with a zero balance — no payment needed, checkout immediately. The count N shows how many qualify.
Checkout AllProcess every reservation in the list, one by one.

How Quick Checkout Works​

Quick Checkout processes reservations one at a time in sequence:

  1. Auto-post room charges — For each reservation, the system checks if room charges are posted up to the departure date. If not, it posts them automatically.
  2. Confirm auto-post — If room charges were just posted, a confirmation modal appears: "Room charges have been posted for Room X. Click OK to open payment."
  3. Payment modal — The Payment modal opens showing the current folio balance.
    • If balance > 0: add a payment to bring it to zero.
    • If balance = 0: checkout triggers automatically after a short delay.
    • If balance < 0 (overpayment): add a negative payment (refund) to bring it to zero.
  4. Auto-checkout — Once all folio balances reach zero, checkout completes automatically. The reservation is removed from the list.
  5. Next reservation — The system moves to the next reservation in the queue.

Quick Checkout is synchronized with the Cashiering → Transaction and Billing screens: a checkout, payment, or room-charge post performed here is immediately reflected there (and vice versa), so switching between screens mid-process does not create duplicate postings.

Use Skip in the payment modal to skip the current reservation and move to the next one.

Selecting Reservations​

Use the checkboxes on each row to select specific reservations. Selection works across both FIT and Party sections — you can mix individual and group reservations in the same checkout run.

Zero-Balance Checkout​

Reservations with balance = 0 (within 0.01 threshold) are eligible for Checkout Balance 0. These are processed without opening the payment modal — room charges are verified and checkout completes automatically.

Common FAQs​

Why is a reservation not showing in Quick Checkout? Quick Checkout only shows reservations with departure date = today's business date. If the departure date is different, use the Transaction screen instead.

What if room charges fail to post? If auto-posting fails, an error message appears and the system skips to the next reservation. Use the Transaction screen to post room charges manually for that reservation.

Can I checkout a reservation with a negative balance? Yes — add a negative payment (refund) in the payment modal to bring the balance to zero, then checkout proceeds.

What happens if I close the payment modal without paying? Click Skip to skip the current reservation and continue with the next one. The skipped reservation remains in the list.

See also​

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