Discount Reasons
Discount Reasons are a lookup list of reasons used to justify a discount applied on a reservation or folio — for example, Loyalty Member, Corporate Rate, or Manager Approval.
Access
Configuration → Reservation Setup → Discount Reason
Fields
| Field | Required | Description |
|---|---|---|
| Short Code | Yes | Abbreviated code (e.g. LOYAL, MGRAPP). |
| Name | Yes | Full name shown when applying a discount. |
| Sequence | No | Display order in dropdowns. |
| Allowed Hotel | No | Restricts the reason to a specific hotel. Leave empty to make it available to all hotels. |
How It Works
When a discount is applied to a reservation or charge, the user selects a Discount Reason to record why the discount was given. This provides an audit trail and is used in reporting to review discounting activity.
Use Import to bulk-load discount reasons from an Excel file (download the template first via Template), and Export to download the current list. See Bulk Import (Excel) for the full import workflow.
Common FAQs
Can a discount reason be limited to one property? Yes — set Allowed Hotel on the reason. Leave it blank to make it available at every hotel in the group.