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Business Segments

Business Segments are a lookup list used to classify the market segment a reservation belongs to — for example, Corporate, Leisure, or Government.

Access​

Configuration → Reservation Setup → Business Segments

Fields​

FieldRequiredDescription
Short CodeYesAbbreviated code (e.g. CORP, LEIS).
NameYesFull name (e.g. Corporate, Leisure).
SequenceNoDisplay order in dropdowns.
Allowed HotelNoRestricts the segment to a specific hotel. Leave empty to make it available to all hotels.

How It Works​

Business segment is selected on the reservation form and is used for segmentation and reporting — for example, to break down occupancy or revenue by market segment across a date range.

Use Import to bulk-load business segments from an Excel file (download the template first via Template), and Export to download the current list. See Bulk Import (Excel) for the full import workflow.

Common FAQs​

Can a business segment be limited to one property? Yes — set Allowed Hotel on the segment. Leave it blank to make it available at every hotel in the group.

See also​