Services
Services are additional offerings your property provides to guests — such as airport transfers, laundry, spa, or room service. Configuring services allows them to be selected and tracked in reservations and housekeeping.
Access
Configuration → General Configuration → Services.
Services List
The list shows all configured services with their name, description, and active status.
| Column | Description |
|---|---|
| Name | Service name (e.g. Airport Transfer, Laundry, Spa). |
| Description | Optional description of the service. |
| Active | Whether the service is currently available for selection. |
Adding a Service
- Click Add or New Service.
- Fill in:
- Name — required. Short, clear name.
- Description — optional. Details about the service.
- Active — check to make it available.
- Save.
Editing a Service
Click a service row to open it. Edit the fields and save.
Deactivating a Service
Uncheck Active to hide the service from selection without deleting it. Existing records linked to the service are not affected.
Common FAQs
Where are services used in the PMS? Services can be linked to reservations (as additional services requested by the guest) and to housekeeping tasks or track-it items depending on your configuration.
Can I delete a service? Deleting a service that is linked to existing records may cause errors. Deactivate it instead by unchecking Active.
See also
- General Setup Overview — All general configuration items.
- Transportation Types — Configure transportation options for guest pickups.
- TrackIt — Track maintenance, lost & found, and service requests.